Privacy Policy
Privacy Policy Statement
We highly value our customers' privacy. Therefore, we will only collect and use your personal data in the manner specified in this Privacy Statement.
- We will collect information from you only when necessary or in connection with a transaction.
- Your information will be retained only when required by law or to fulfill the purpose for which it was collected.
You may browse the Company’s website without providing any personal information. When you visit our website without logging into a user account, your browsing will be anonymous, and we will not be able to identify you.
We welcome your comments and suggestions. If you have any feedback, please send an email to our dedicated customer service mailbox: service@mail.rcikwsk.com
I. Collection of Personal Data
The Company will not sell, share, or trade any collected customer data with third parties. Personal data collected online will only be disclosed and used within the Company Group for internal purposes.
When you create an account with the Company, we will collect the following basic personal information:
- Full Name
- Shipping Address
- Email Address
- Contact Phone Number
- Date of Birth
- Gender
(1) Purposes of Data Usage
The personal data we collect will be used for the following purposes:
- Delivering the goods you purchased from the Company
- Providing real-time updates on order delivery status and customer support services
- Sending you product-related information
- Processing your orders, or providing services and information in response to your requests or via our official website
(2) Other Usage Scenarios
In addition, we will use the information you provide to:
- Manage your account, verify and process online payment-related transactions
- Review information downloaded from our website and identify website browsers
- Conduct website user statistics and analysis
- Send you relevant product or service information that we deem suitable, provided you have not opted out of receiving such communications
To facilitate smooth delivery, we may share your name and address with third-party partners (such as courier companies or suppliers).
Note: Courier companies have the right to request you to provide your ID number to facilitate internal customs inspection procedures and ensure smooth export of goods.
(3) Data Inquiry and Management
The Company may retain your order information, but for security reasons, we cannot retrieve this information directly. You may log in to your account to access and view your order details and individual order records. You may also manage your personal addresses, bank details, and newsletter subscriptions independently.
Important Notice: It is your responsibility to keep your personal information confidential and prevent unauthorized access by third parties. The Company shall not be liable for any losses arising from the improper use of your password.
II. Security of Personal Data
The Company is committed to ensuring the security and confidentiality of all collected data. We protect your personal information through the following measures:
- Restricting access permissions to personal data
- Maintaining technical systems to prevent unauthorized access to computer-stored data
- Destroying your personal data in a secure manner when it is no longer necessary to retain it
The Company adopts 128-bit Secure Sockets Layer (SSL) end-to-end privacy communication technology to process your financial information. This technology is recognized as a high-level security measure, with a cracking time estimated to exceed one trillion years.
III. Disclosure of Personal Data
The Company will not share your personal information with any organizations other than the courier companies providing delivery services for our website and related third parties.
Under exceptional circumstances, the Company may be required to disclose personal information. For example: disclosing personal data if there is reasonable cause to believe that such disclosure can help prevent threats to life or health, or if required for law enforcement purposes.
If you believe that the Company has violated this Privacy Policy, please send an email to: service@mail.rcikwsk.com
IV. Changes to the Privacy Statement
The Company reserves the right to modify and update this Privacy Statement at any time.
V. Complaints Regarding Privacy Policy Violations
If you are dissatisfied with the Company’s handling of customer privacy or the resolution of privacy-related complaints, please contact us via email at: service@mail.rcikwsk.com